A blog on vending solutions by Planet Antares.

Tuesday, February 9, 2010

Why Is Purchase of Used Vending Machines Discouraged

Unlike other business models, vending is purely a customer oriented business. The success or failure of this business is greatly influenced by the extent to which customers are satisfied. Since the inception of these machines, customers have preferred them only due to the convenience and instant services these machines have been able to offer.

Modern lifestyle and eating habits have changed drastically. People are preoccupied with their professional and personal engagements that they hardly have any time to spare for themselves. To overcome stress and hunger while at work, customers are taking rescue of vending machines. Thus making it part of their daily life.

In few instances these machines rather than providing convenience are causing a lot of inconvenience to customers. How? Let us look at a instance in which customer deposits money into a vending machine in order to make a purchase but he never gets back the change. This would make him wait for endless number of hours before the machine not knowing what to do. What is the reason behind such instances? Improper maintenance and irregular servicing is the main cause for malfunctioning of vending machines.

Can operators avoid these issues? Yes, as every problem has a solution so does this. These issues can be avoided with proper maintenance of machines. Negligence or lack of proper maintenance can not only drop your sales but also spread ill will both among customers and market as a whole.

Another main reason behind low efficiency of these machines is purchase of used or refurbished machines. Few operators with the intention of saving money opt for used machines which often break down. Most of the operators get attracted by their low cost and end up spending more and more money on its repairs. Hence it is always advisable to purchase new machines of reputed brands from established and standard companies.

Another reason why operators are asked not to purchase a used machine is because this machine must have been subjected to a lot of wear and tear by the previous operator and have been sold due to some major problem with it. Hence operators should always go for new machines of reputed companies. These come with warranty and are far more efficient than the used ones.

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